DEVELOPING ENTHUSIASTIC CUSTOMER When you deliver what customers want at a fair price -- without any question s -- they'll be satisfied.


DEVELOPING ENTHUSIASTIC CUSTOMER

When you deliver what customers want at a fair price -- without any question s -- they'll be satisfied. Although that's better than being dissatisfied, you ne to do more to make secure keeping customers and increasing sales. You ne to expand enthusiastic customers.

Ask satisfied customers in what way they like a certain sales-person and they are apt to say something like "Oh he's okay. I prepare what I pay for." however the enthusiastic customer jumps at the chance to brag, "She's the greatest! put to hire me tell you what she did for me last



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